Pension communications

Meet our pension communications specialists

Getting pension communications right requires true expertise. Our communication specialists understand both people and pensions, enhancing scheme communications to make them easier and more attractive to read whilst also ensuring compliance. 

Good pension communications are vital for employees and scheme members to understand – and properly value – the pension benefits being provided to them.

Pension trustees and employers face many major pension communication challenges – from clearly explaining pension flexibilities available to members to the careful steps needed for a pension scheme to ‘go digital’.

A move to sole trusteeship may require a re-think of engagement to make sure interaction between a pension scheme and its members remains strong – excellent communications are embedded in the way we deliver sole trustee appointments so they really work for members.

Click ‘Read Now’ on the right to open our service flyer in full screen to find out how we can help improve your member communications.

Defined benefit (DB) pension scheme members need to understand both the benefits they can expect to receive at retirement and how secure their benefits are. Explaining actuarial valuations and scheme funding in a clear, straightforward way is not easy.

Defined contribution (DC) pension scheme members need to understand the decisions they should take around how much to pay into their pension pot and where to invest their pension savings and how these could impact the benefit they eventually receive.

Our range of pension governance services includes:

Strategy & planning

We develop pension scheme communications policies, strategies and activity plans, tailored to your scheme and trustee objectives.

Announcements

We support pension projects and scheme changes like buy ins, buy outs, investment changes and member-nominated trustee elections.

Websites

We create fully responsive websites to make pension scheme information more readily available to members online.

Benefit statements

We draft and design personalised benefit statements to ensure employees understand and value their benefits.

Newsletters

We draft and design newsletters to keep members up to date with the pension scheme.

Guides & booklets

We create hard or soft copy content to explain member benefits and options.

Videos

We create videos to increase engagement and improve member understanding.

Going digital

We help trustees move to online member communications in a compliant and successful way.

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